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Business Management Center Co., Ltd.

製造業

President
Kouhei SHODA (Mr.)
Year established
1967
Capital
70,000,000 yen
Sales
2,600,000,000 yen
Employees
490
Postal (zip) code
730-0013
Company address
Central Building 15-10 Hacchobori, Naka-ku, Hiroshima-shi
Phone
082-502-3223
Fax
082-502-3221
E-Mail
info34@bmc-net.co.jp
URL
http://www.bmc-it.com

 

Company PR
Founded in Hiroshima about a half century ago, we provide the IT outsourcing service such as system development and operation, construction and operation of call center, and data entry based on case studies and detailed know-how we have accumulated since foundation from six offices in Japan. We recently put emphasis on the BPO (business process outsourcing) business and aim to realize higher customer satisfaction with the motto, “Meet all needs of customers.”
We have acquired the ISO/IEC27001 certification and the Privacy Mark accreditation.
Major Products
System solution services
Callcenter solution services
Outsourcing services
Specialists dispatch
Data entry services
Major Customers
NEC Group
Fujitsu Group
Energia Communications, Inc.
You-Me Card Co., Ltd.
Yuko Yuko Corporation
Major Facilities/Equipment
PC server 37
 Windows 2003 Server, UNIX, LINUX, etc
Data entry system 100
 ENTREX and others
Personal computer 340
 Various types of personal computers
Call center PBX 1
 Avaya IP/PBX (253 lines, 150 operators)
Technology Employed
Information service industry
Various industries, applications development and maintenance of supporting industries
Information service industry
Design and implementation of the entire network with strengthened security measurements
Information service industry
Development, operation and maintenance of Web applications
Information service industry
Infrastructure construction, training and operation when establishing a new call center
Information service industry
Secure entry service (safe and rapid data computerization, registered trademark)
Information service industry
Acquired the Privacy Mark accrediation and the ISO/IEC27001:2005 certification.
Primary Area of Technical Expertise

We provide one-stop total solutions providing system development and operation services as well as 150 operators in the in-house contact center and 100 operators in the in-house outsourcing center.

Future Business Challenges
Expansion of BPO (business process outsourcing) business
Expansion of Web site creation service targeting Internet shopping or other businesses
Expansion of mail order fulfillment service using the in-house contact center
Deployment of B-to-C business using mobile devices, etc.
Future Technical Challenges
Information service industry
Mobile device application development technology
Information service industry
Become involved in the increasingly-important fields of security technology and personal data protection.
Other

Main organizations:
- Hiroshima Information Industry Association (HIA)
- Japan Information Technology Service Industry Association (JISA)
Main certifications
Privacy Mark (No. 11820249)
ISO/IEC27001:2005

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